ChatOps WhatsApp Concierge
Turn WhatsApp into a smart assistant with memory, research, and Google Suite actions
Trusted by
Built on WhatsApp Business API + Google Suite + vetted research APIs. Memory stored in your database; tool calls are logged with timestamps and sources
Success Story
Klarna’s AI assistant handled 2/3 of customer chats and cut repeat contacts by 25% in its first month
Integrates with
Problem
People ask for research, scheduling, reminders, and simple ops in WhatsApp—but jumping to browsers and apps breaks flow. Context is lost, tasks are missed, and answers arrive slowly with no audit trail
Solution
The agent reads WhatsApp messages, retrieves prior context from memory, calls the right tools (Google Suite, web search, image ops), and replies with actions and links—while storing important facts for next time
Result
Quicker answers, fewer app switches, consistent follow-ups, and reusable notes. Meetings get scheduled, tasks filed, and references attached—all from a single chat
Use Cases
ChatOps WhatsApp Concierge transforms a WhatsApp thread into a multi-tool AI workspace. Incoming messages (text or images) are parsed, relevant context is pulled from memory, and the agent decides which tools to use—web research, Google Calendar/Tasks/Gmail, weather, or image generation. Replies include concise answers, links, and next steps. For power users and teams, it logs key facts to a vector memory, so follow-ups feel continuous. It can draft calendar events, capture action items as tasks, pull recent emails, summarize long threads, and generate or analyze images—all without leaving WhatsApp. The result: faster responses, fewer tab-switches, and searchable, structured outputs you can reuse across your workflow
Integrations
Connect to your existing tools seamlessly
Technology Stack
Automation
Infrastructure
Implementation Timeline
Connect WhatsApp Webhook & Verify Token
30–45 minSet up the WhatsApp webhook endpoint, verify the token, and ensure bidirectional message delivery between WhatsApp and the automation platform
Link Google OAuth (Calendar, Tasks, Gmail)
45–60 minAuthenticate Google services for scheduling, task management, and email access. Verify permissions and confirm data sync across all tools
Configure Memory Store (MongoDB Atlas)
30–45 minSet up MongoDB Atlas for storing chat history, tasks, and context. Validate secure access and retention policy
Enable Research & Optional Image Endpoints
30–45 minConnect additional endpoints for AI-powered research or image generation if required. Test integrations for response quality
Add Safeguards (Rate Limits, Retries, Logging)
30–45 minImplement rate-limiting, retry logic, and structured logging to ensure reliability and compliance with API usage limits
Pilot & Refine Prompts
30–45 minRun a pilot with a structured chat checklist, review system responses, and fine-tune prompts for tone, clarity, and efficiency
Support Included
Quick-start env file, webhook tests, prompt templates, Google schemas, memory rules, and troubleshooting guide
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